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Lyn Kramer
Kramer & Associates Consultants, LLC PrincipleAventura, Florida, USA
https://kramerandassociates.com
Registered 27 Mar 2020
Expertise & Practice
- Functional Area of Practice
-
Operations
Customer Success Operations
- Industry Focus
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Professional and business services
Management, scientific, and technical consulting services
- Languages
-
English
- Ideal Company Phase
- --------------
- Preferred Service Area
- USA
- Geographic Experience
- --------------
- Certification
- Certified Call/Contact Center Auditor Contact Center Consulting
- License
- --------------
- Degrees
- A.B, M.Ed, MBA
Company Information
- Company Name
- Kramer & Associates Consultants, LLC
- Date Founded
- 01 Aug 1988
- Size
- Company Description
- Kramer & Associates Consultants specializes in call center consulting, customer engagement strategies, performance improvement assessments, benchmarking, and contact center technology evaluation.
- Company Philosophy
- Our mission and passion is to help clients significantly improve competitive advantage and bottom-line results..
- Testimonies, White Papers, Books
- Our consulting methodology is our key differentiator. This involves a fact-based onsite assessment of the complex interactions among people, process, technology, and systems..
- Customer History
- Founded in 1988, we have a proven track record of success, having worked with some of the most respected companies that have excelled at service excellence as a key differentiator.
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513 - 255 - 1572
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Sales
Business Development
CRM
Customer Success Sales
Fulfillment
Indirect Channels
Proposal writing
Sales Operations
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Operations
Customer Success Operations
Engineering
Fleet
H/W Development
Imports / Exports
LEAN Principles
Logistics
Product Management
Program Management
Project Management
Research and Development
S/W Development
Safety
Shipping / Receiving
Six Sigma
Supply Chain
Transportation
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Marketing
Advertising
Branding
Channel Marketing
Content Marketing
Digital Marketing
Event Planning & Promotion
Graphic & Print Design
Market Research
Media Relations
Multimedia
Product Marketing
Public Relations (incl. Media Relations)
Search Engine Optimization (SEO) /Marketing (SEM)
Social Media
Writing
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Leadership
CEO Training & Development
CxO Training & Development
Distressed Turnaround
Facilitation
Staff Training & Development
Supervisor/Manager Development
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IT
Computer Training
Hosting
New Technology Integration (ERP, CRM, etc.)
Project Management
Telecommunications
Web Design & Development
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HR
Administration
Benefits
Compensation
Diversity in the Workplace
Event Planning
Payroll
Recruiting
Staffing
Team Building
Training
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Governance
Advocacy
Business Analysis
Business Change / Reform
Business Innovation
Business Planning
Crisis Management
Environment/Sustainability
Legal
Organizational Development
Philanthropy
Strategy Formulation
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Finance
Accounting
Bookkeeping
Financial Management
Financial Planning
Financing
Fundraising
Insurance
Investments
Merchant Services / POS
Taxes
Valuation
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Facilities
Architecture
Construction
Energy
Grounds
Real Estate
Vancouver WA 98684
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