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Kramer & Associates Consultants specializes in call center consulting, customer engagement strategies, performance improvement assessments, benchmarking, and contact center technology evaluation.
Certification: Certified Call/Contact Center Auditor Contact Center Consulting
Evergreen Unmanned Systems provides unmanned systems, services, and intelligence to government and commercial entities. Developed and implemented strategic plans to advance the companies missions, goals, and objectives as a services provider. Developed marketing and business development plans working directly with OEMs, commercial customers, Universities, DoD customers and prime contractors. Developed and implemented goals, objectives, reporting metrics, budgets, CAPEX plans, P&L statements, a
Certification: COVID 19 Contact Tracing, Public Emergency Law 1-3, Law Enforcement, Emergency Management, basic/advanced unmanned systems operation, counterintelligence, FEMA ICS courses, Military Training